Contact us through one of these options
Contact us through one of these options WhatsApp / ContactForm email oficinainternacional@imbanaco.com.co phone call to PBX (572) 3821000 / (572) 3851000 ext 20081
Reviewing your case
In approximate two business days, we will review your case, it will be discussed with the physician required depending on your, medical condition. When the information is completed we will elaborate a cost estimate for your treatment. This information will be communicated to you through an email.
Documents needed for the entry of an international patient to Colombia.
Passport and Visa if require. Airport tax: The airport tax actual cost is of US $ 35 (COP $ 61,000) for 2017, and is mandatory for the passenger to pay. Income of Money and Merchandise. When you do your migratory process in a Colombian airport please report you are coming in to the country to receive medical treatment.
Colombia is a country that is requiring visa to certain countries, because of this we recommend before travelling if your country is one of this. Colombia for the patients that come to receive medical treatment a visa for medical purposes that can be extended for one (1) companion. www.cancilleria.gov.co/tramites_servicios/visas
Besides your personal effects, each passenger has the right to bring to Colombia cash and merchandise, wish can be or not tax free. The passenger who brings an amount of money of more than US $10,000 or its equivalent in any other currency, even colombian pesos, in cash, is bounded to declare in the declaration form of money and merchandise.
When doing your migratory process in a Colombian Airport please notify that you are coming to the country for a medical purpose, with this information you will receive the corresponding category, PIP 3, for a period of 90 days. If upon entering the country you are granted other than the aforementioned and you decide to receive medical treatment you must change your category in an immigration office at the city. We as well recommend to bring the email of the Imbanaco International Office in which we confirmed your schedule of appointments.
The traveler can enter the country, as long as it does not exceed the amount provided by law:
Foreign currency in securities representative of the same.
Negotiable instruments of the foreign currency.
Foreign currency in cash.
Every international patient should come with a companion that could be a family member or a friend, must be an adult, in good health condition to be able to go along with the patient during the care process.
Any international patient who travels to receive surgical-medical treatment must report at the time of his arrival in Migración Colombia that you are coming with medical treatment purposes. You can show proof of medical appointments and/or letter of medical notice, or verbally notify to the immigration staff of your intention to receive medical treatment in Colombia.
If you are a foreign patient who during your stay in Colombia decides to perform a medical-surgical treatment, you must change your immigration permission at the offices of Migración Colombia in order to avoid penalties for yourself and your physician.
This does not apply to foreign persons who only attend a medical consultation, laboratories tests, diagnostic images or exams.
COLOMBIA’S MIGRATORY SERVICES
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Centro Facilitador de Servicios Migratorios / Immigration Services Center: CALI
Avenida 3A norte # 50N-20, Barrio La Flora, Cali Teléfono: (+572) 3973510 / 018000510454 @ Email: servicio.ciudadano@migracioncolombia.gov.co Horario/ Schedule: Lunes a Viernes /Monday to Friday 8:00 a.m – 4:00 p.m. www.migracioncolombia.gov.co |
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COVID 19 INFECTION PREVENTION
Imbanaco Clinic follows safety precautions carefully designed and strictly enforced for those who need face-to-face attention. Therefore, you will need to comply this precautions and it is important that you know them in advance:
In an effort to prevent the Transmission of COVID-19, all people are encouraged to:
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According to Colombian regulations, as of December 14, 2021, all travelers must compulsorily fill out the Migración Colombia web pre-registration form with the information of their trip on the Check-Mig page before coming to Colombia. It is necessary to have a COVID-19 vaccination card where it is evidenced to have been vaccinated at least 14 days before the date of entry into the country. For Colombians, Foreigners residing in Colombia, and Diplomats and their families: Those who have not been vaccinated can bring a PCR test carried out 72 hours prior to coming to Colombia and with a negative result. For Foreigners who do not reside in Colombia but visit the country for tourism or leisure: They must have at least one dose of the vaccine to enter the country and they will have to have a negative PCR test 72 hours before. Additionally, for treatment at Clínica Imbanaco, it will be required Covid 19 testing and/or isolation in the following cases, these extra steps are taken in order to protect your well-being: ● For patients vaccinated against SARS-COV-2 who require major surgery: it is required to have a complete vaccination protocol (2 doses and more than 12 days after the 2 nd dose). If the protocol is not complete, PCR or antigens must be taken. |
It is recommended for the patient to enter the country with travel assistance insurance or with an internationally |
BOOK SAFE LODGING
It is very important that the place of accommodation in the city complies with the biosafety conditions for COVID 19. The International Office can support you in choosing a place close to the clinic that complies with the recommendations for patient and companion safety. If the accommodation takes place in a house of a relative or friend, remind them to comply with the isolation during the first five days upon arrival, avoiding receiving visitors or holding meetings at home. In general, during your stay in Cali, you are reminded to keep your hands clean and cover coughs and sneezes with a tissue or bent elbow at all times. Avoid crowded places, close-contact settings and confined and enclosed spaces with poor ventilation. Ensure good ventilation in indoor settings, including homes and offices. You can also contact the International Office to provide logistic services. |
For further information you can check the following link: http://www.migracioncolombia.gov.co/index.php/es/
Self-Pay Scheduled Medical Attention.
If you do not have insurance or your insurance does not cover certain hospital services, the International office can provide you with estimated prices prior to your visit for hospitalization service and diagnostic and treatment services (such as clinical laboratory tests, diagnostic imaging, endoscopy, etc.). However, it is important to note that these are the estimated charges and the value may not be accurate to the final bill. If the invoice is less than the payment received, the difference will be refunded.
Full payment of the amount stipulated in the budget is required before any treatment. If you decide to pay by bank transfer, you must receive 72 hours before starting the medical care.
The staff of the International office can also provide you information about the handling of deposits, electronic transfers and other financial matters before, during and after your visit. Also on payment with other means such as credit cards or cash payments.
Payment of Scheduled Health Care Through Insurance Entity.
It is essential for the care process to know the information about your health insurance or medical insurance before your trip, the contact details of the same, or if you have any special coverage by the government of your country.
If you have an insurance company that will pay for the medical attention, Imbanaco International will get in contact with them, in order to confirm that all documentation is presented properly and you can receive the maximum allowable coverage. Before initiating the care process, the authorization or letter of guarantee must be received by the entity, specifying the conditions of the payment, the coverage of the same, value of co-payments, inclusions or exclusions of care.
Payment of Emergency Medical Care.
If you have an insurance company, in case you require emergency medical attention, you are requested to contact your insurance company in the first instance and report the symptoms you have and ask that your insurance send the letter of guarantee / coverage of medical attention to the emergency room department of Clínica Imbanaco Grupo Quirónsalud, to the following emails: admisiones.24horas@imbanaco.com.co, urgencias.admisiones@imbanaco.com.co, and oficinainternacional@imbanaco.com.co.
It is essential that you present an identification document (Passport, Citizenship Card, Cédula de Extranjeria, etc) once you arrive to ER.
If your entity confirms the medical coverage of emergency care, inform the admissions staff of the emergency room about the referral of the letter of guarantee / coverage. If your entity indicates that you will be reimbursed for the medical care, please inform the admissions staff of the emergency room department.
In case you do not have health insurance, the admissions staff can provide an estimated cost of the initial emergency medical attention.
Payment forms for self paying international patients are:
Bank transfer.
Bank deposit.
Credit card.
Allianz Partners Best Doctors Insurance Holdings LLC Canassistance CIGNA Geo Blue Global Benefits Global Excell Global Healthcare 4U GMMI Guardian Group Innova Doctors International SOS JIPA Oversee Care Quality Travel Assistance Sigma Assistel Sunmed International Uniko Health UnitedHealthcare Global World Travel Assist Allianz Partner Anwb Eurocenter Eurocross Europ Assistance Henner IMA Iberica Seguros SA Intermutuelles Assistance GIE Kio Trvael Assistance Mapfre España MD Medicus Assistance Services RACC Serveis Race España Roland Assistance Union K.
Andiasistencia Assist Card Assistance Services of the Americas - ASA Axa Asistencia Best Doctors Blue Cross and Blue Shield Compañía Internacional de Seguros SA Panama BMI Bupa Colombiana de Asistencia Comité Cruz Roja Coomeva Internacional Coris Corporacion Intras Essalud Euro-Center Ltda Fundación Escuela para la Vida Global Network Assistance Icare Instituto Ecuatoriano de Seguridad Social IPS WTA Latam SAS Latin America Assistance Latinoamericana de Asistencia SAS Mapfre Panama MDAbroad Mision de las Naciones Unidas MSH International Naciones Unidas Panamerican Life Red Bridges Salud SA Salud Travel Smrtdo Universal Assistance VUMI
In Clínica Imbanaco Grupo Quirónsalud our purpose is to offer services and medical specialties that allows us to provide diagnostic services and surgical services with safe and reliable technologies and with the experience of over 800 medical specialists who provide a humanized quality attention.
In a year we perform an average of 23,000.
300 cancer surgeries, 20000 radiotherapy sessions, 8000 chemotherapy sessions, 250 cardiac surgeries in adults and children, 80 bone marrow transplants, 90 radiosurgery procedures (Gamma Knife), 350 joint replacements, 250 spinal surgeries, 400 bariatric surgeries, 3000 procedures in angiography and 1000 PET CT.
See all our services and specialties and contact us to receive further information. Servicios a pacientes